Frequently Asked Questions
Everything you need to know about our premium apparel and service.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your garments true to size?
Most of our collections are designed with a contemporary fit. We recommend checking the specific size chart located on each product page to ensure the perfect fit for your measurements.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay and Klarna.
How should I care for my Kanga Care apparel?
To maintain the longevity of your garments, we recommend machine washing in cold water on a gentle cycle and hanging to dry, or tumble drying on the lowest heat setting.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and duties are calculated at checkout based on your specific location and order weight.