Returns & Exchanges
At Kanga Care, we want you and your little ones to be completely satisfied with your purchase. If you are not happy with your order, we offer returns and exchanges on unwashed and unused items within 30 days of delivery.
Check Eligibility
Ensure your items are in their original packaging, unwashed, and have all tags attached before starting the process.
Submit a Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Pack and Ship
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.
Receive Refund
Once our warehouse inspects the returned items, we will issue a refund to your original payment method or process your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing